TYPE:ServiceMODEL:ID.4YEAR:2022
Youness was so terrific. He made having our car in for service a very easy process.
Average Score (366 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
Because starting with Leo, Brian, Youness and the rest of the staff, they are very polite and nice.
TYPE:ServiceMODEL:JettaYEAR:2025
The actual work was done satisfactorily. You might as well have a kiosk or a bot to do self service. The human interaction was very perfunctory.
TYPE:ServiceMODEL:BeetleYEAR:2018
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
The service was wonderful and the staff was friendly and helpful.
TYPE:SalesMODEL:ID.4YEAR:2025
JC was so easy to work with and helpful. He understood what I was looking for and made it happen.
TYPE:ServiceMODEL:TiguanYEAR:2018
Incredibly frustrating to get an answer on how to move forward. Multiple calls to Brian and Matt were not returned. Took weeks, wrong part ordered. Really disappointed
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019